Georgian launches MyGCLife, a one-stop, self-serve student portal
Feb. 5, 2023
On Feb. 6, Georgian launched MyGCLife, your new one-stop, self-serve portal designed to enhance your Georgian experience! You can find answers to service-related questions faster, connect with student services, and track inquiries and tickets – all from ONE platform.
When Georgian launched our digital innovation strategy in 2020, we asked you – our students – for your feedback about your experiences so we could use technology to serve you better. You told us you often didn’t know where to get your questions answered and were sometimes sent to multiple departments. Now, MyGCLife will help reduce that run-around!
How will MyGCLife enhance the student experience?
- One-stop for inquiries
- Faster response time to your questions
- Find consistent answers to frequently searched questions
- Self-service features available 24/7 online and mobile friendly
What does MyGCLife look like?
The current student portal was replaced with an enhanced interface that’s easy to navigate. Not only do you have access to previous student portal content, but you also have access to enhanced features like:
- Knowledge articles that allow you to self-serve college information and resources
- Inquiry management forms to ask questions and report issues to the correct college department/person
- The ability to track the status of your open inquiries in real time
- An enhanced search bar to search knowledge articles, inquiries and existing portal content
MyGCLife also has live chat agents available Monday to Friday, 8:30 a.m. to 4 p.m., for urgent questions and inquiry support.
Watch a portal walkthrough to help you navigate the portal, search for knowledge articles, create an inquiry and how to access student systems and commonly used applications.
Quick tip about quick links
Wondering where your quick links are from MyGCLife? Click the quick links icon on the MyGCLife homepage and you’ll quickly find links to Blackboard, Banner, MyPath, your Document Hub and more.
What’s next?
This is just the beginning of Georgian delivering on its North Star vision to create an unrivaled student experience! We want to hear your feedback about how we can continue to enrich, enhance and expand MyGCLife to serve you better. Stay tuned to learn about ways to submit feedback and contests to win great prizes.