HR and Volunteer Management

Course description

Events are successful because of the employees and volunteers who provide exceptional customer service. In this course, future event managers focus on successful human resource management skills and knowledge oriented to the recognition of people as pivotal to successful event planning and implementation. Students explore practical applications of the recruitment process, development of training plans, and rewards and motivational strategies for both workers and volunteers. A strong emphasis is placed on the importance and value of teamwork, effective leadership and working within diverse populations. Students become familiar with employment legislation, workforce policies and procedures, and safe work practices. Industry panel discussions provide students with an opportunity to learn from industry experts in various event disciplines.

Students registering for credit courses for the first time must declare a program at the point of registration. Declaring a program does not necessarily mean students must complete a program, individual courses may be taken for skill improvement and upgrading.

For more information, please contact Continuing Education