DMS: Parts and Service

Course description

In this course, students are introduced to a software application called CDK, which is one of the many dealership management systems (DMS) available to a retail automobile dealership. Students learn how the software packages in the application combine to form an integrated management information system. The software applications include parts inventory control, part invoicing, electronic parts catalogue, service merchandising, service scheduling, and service invoicing.

Students registering for credit courses for the first time must declare a program at the point of registration. Declaring a program does not necessarily mean students must complete a program, individual courses may be taken for skill improvement and upgrading.

For more information, please contact Continuing Education